Returns & Exchanges
At Cut 2 Size we are committed to 100% customer satisfaction. If you are not entirely satisfied with your purchase, we are here to help.
Have you changed your mind?
- You can return a product at your own cost within 6 months of purchase to any of our stores, regardless of the chosen delivery method.
- Returns will be refunded or exchanged if unused and in its original packaging with original proof of purchase.
Is your product defective/damaged?
- You can return a product within 6 months of purchase – please contact our sales team on email@example.com who will assist in the return of your product.
- Defective returns will be refunded, exchanged or repaired – it is up to you.
Which products CANNOT be returned?
- Customised products according to your specifications.
- Personalised items.
Are you being refunded?
- Kindly note that refunds may take up to 10 days to reflect in your bank account
- EFT payments are subject to verification of your banking details and takes up to 7 days to reflect in your bank account
Please see our Terms and Conditions for further information