At Cut 2 Size we are committed to 100% customer satisfaction. If you are not entirely satisfied with your purchase, we are here to help.
Have you changed your mind?
- You can return your purchase within 60 days of purchase. We want to make your online shopping experience hassle-free and fun.
- Returns will be refunded or exchanged if unused and in its original packaging with original proof of purchase.
Is your product defective/damaged?
- You can return a product within 60 days of purchase – please contact our sales team on firstname.lastname@example.org who will assist in the return of your product.
- Defective returns will be refunded, exchanged or repaired – it is up to you.
Which products CANNOT be returned?
- Customised products according to your specifications.
- Any products that have been used, are returned damaged, or are not in a saleable condition.
Are you being refunded?
- Kindly note that refunds may take up to 10 days to reflect in your bank account
- EFT payments are subject to verification of your banking details and takes up to 7 days to reflect in your bank account
Please see our Terms and Conditions for further information or feel free to contact us on email@example.com or call us on 011 822 1169.